Refund and Returns Policy
🔁 Return & Refund Policy
At PICKBUNDLES, your satisfaction is important to us. We want you to feel confident shopping with us, and we’re committed to making your experience smooth from start to finish.
Please read our Return & Refund Policy carefully before placing your order. By purchasing from our store, you agree to the following terms:
📦 Eligibility for Returns
We gladly accept returns on eligible items under the following conditions:
Return requests must be made within 7 days of delivery.
The item must be unused, unworn, unwashed, and in its original packaging with all tags attached.
Items must be in resellable condition, with no signs of wear, stains, damage, or odors.
To initiate a return, please contact our support team at [your email or contact form] with your order number, photos (if needed), and the reason for return. After review, we’ll provide return instructions and an address for shipping the item back.
🚫 Non-Returnable Items
Please note the following items cannot be returned or refunded:
Items worn, used, or washed
Items returned without original tags or packaging
Clearance or final sale items
Undergarments or intimate wear (if applicable)
We reserve the right to refuse returns that do not meet these conditions.
💰 Refunds
Once your return is received and inspected, we will notify you whether your refund is approved. If approved, your refund will be processed within 3 to 7 business days to your original payment method.
Important Refund Terms:
Shipping fees and taxes are non-refundable.
Refunds will not be issued for items returned damaged or worn.
Partial refunds may be applied in cases of incomplete packaging or missing accessories.
We do not offer exchanges at this time. Please place a new order if you wish to purchase a different item or size.
📦 Return Shipping Responsibility
All return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
We strongly recommend using a trackable shipping service for returns. We are not responsible for lost or delayed return packages.
⚠️ Damaged or Wrong Item?
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos and your order number. We will resolve the issue quickly — at no extra cost to you.
🌐 International Orders
For international customers: please note that customs duties, VAT, or other import taxes are non-refundable under any circumstances. These are the responsibility of the buyer.
📩 Need Help?
Our customer service team is here to assist you. If you have questions about your return or refund, don’t hesitate to contact us at [your email/contact page].
Summary
✅ Returns accepted within 7 days (conditions apply)
❌ No returns on used/worn items
🚚 Buyer pays for return shipping
💸 Taxes & shipping charges are non-refundable
⛔ We reserve the right to reject returns that don’t meet policy